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Pettit Pharma & Device Search is trusted by leading global healthcare companies.

Hiring and Retaining with Heart

Human Connection that Influences Positive People Outcomes

In today's fast-paced and ever-evolving workplace, companies seek not only to find great talent but also to navigate the challenges of hiring and retention. A January 2024 survey revealed that 42% of Australian business leaders are most concerned about talent acquisition and retention. As the workplace shifts towards a people-centric economy driven by hearts, minds, and humanity, organisations clinging to outdated practices are increasingly left behind.


Since 2006, we've worked with hundreds of organisations, witnessing firsthand the complexities of recruitment. In 2024 and beyond, hiring has become even more challenging, with candidates dictating their work expectations. With four generations in the workforce, understanding the diverse wants, needs, and motivations is critical. To hire effectively, organisations must understand what makes their people tick even before the hiring process begins.


Partner with us to develop people strategies that ensure you hire right the first time, provide employees with what they need to excel, and retain them effectively. Traditional hiring methods may no longer suffice; evolving your recruitment practices is essential for success. Implementing basic hiring knowledge and skills and recognising the importance of a healthy organisation can significantly impact your competitive advantage. This responsibility extends beyond HR to every leader in your organisation.

Our PPD Search Coaching Services for Organisations cover the Employee Lifecycle and include;

  • The Future of Work Trends
  • Interviewing Coaching for Leaders
  • The Importance of the Employee Value Proposition – EVP
  • The Importance of Candidate Experience
  • Pre-boarding, On-boarding & Employee Attachment
  • The Importance of Culture
  • The Importance of Connection for Retention
  • Employee Detachment & Exit Interviews

Get in touch to discuss how PPD Search can enhance your hiring and retention strategies.

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Future of Work Trends

The future of work is being shaped by technological advancements, demographic shifts, and evolving societal values. As we look ahead in 2024 and beyond, several key trends are emerging that will redefine how we work, where we work, and what work itself entails. The future of work is being shaped by a confluence of technological, social, and economic factors. As organisations navigate this evolving landscape, they must remain agile and responsive to the changing needs of their workforce. Embracing these trends will not only enhance productivity and innovation but also create a more engaged, satisfied, and resilient workforce. The journey towards the future of work is not without its challenges, but it presents an exciting opportunity to redefine work in ways that benefit both individuals and organisations to further embrace a digitised future.


Interview Coaching for Leaders

In the dynamic and competitive landscape of attracting candidates, the success of an organisation hinges not only on attracting top-tier talent but also on ensuring a seamless and positive candidate experience. Recognising the critical role that interviews play in this process, our business specialises in delivering interview process coaching, empowering hiring professionals with the knowledge and confidence to conduct interviews effectively. Our mission is twofold: to equip interviewers with the skills to assess candidates accurately and to create a remarkable candidate experience that fosters engagement and connection. At the core of our coaching services is the belief that an interviewer’s proficiency directly impacts the quality of talent acquisition. We provide comprehensive training on effective interview techniques, including behavioural and situational questioning and the art of assessing best in-role fit and cultural alignment. By honing these skills, interviewers are better equipped to evaluate candidate’s qualifications, skills, knowledge, experience, potential, and match with the organisation’s values.


Employee Value Proposition - EVP

The EVP is a critical element to attracting and retaining top talent. It encompasses the unique set of benefits and values that an organisation offers to its employees in return for their skills, commitment, capabilities, and experience. A strong EVP boosts employee engagement, and enhances retention by clearly communicating what sets the company apart from competitors. It fosters a positive workplace culture, aligns with organisational goals, and drives overall performance by ensuring that employees feel valued, supported, and motivated. A compelling EVP is essential as it communicates what makes the company an attractive place to work, influencing both recruitment and retention.


Candidate Experience

The hiring process is the first touchpoint between a potential employee and an organisation, and it sets the tone for the entire employment relationship. Companies that prioritise the candidate experience demonstrate respect and consideration from the outset. This begins with clear, concise job descriptions that provide a realistic overview of the role and its requirements but more importantly a hiring team that understands exactly what they need that the job description doesn’t provide. Transparency throughout the recruitment process is crucial, including timely communication, honest feedback, and a streamlined interview process. Research shows that many believe how a company treats candidates in the interview process is in direct alignment to how they value their employees.


Pre-boarding, On-boarding & Employee Attachment

In the new world of work, it’s a struggle to find and hire top talent. The work required even before someone joins your organisation is critical to getting them through the door. The pre-boarding stage happens once the offer is made and before they start, their notice or time off period. During this time the individual is vulnerable to other offers and will often consider other roles especially if you haven’t done an amazing job during the hiring process. Keeping in touch with them every week before they start is ideal. Once they are on-board, the first 90 days is critical for Employee Attachment. Their direct leader has the most impact on whether they stay long term or leave in the first 18 months so they must be made to feel welcome, recognised and valued.


Culture

Company culture plays a pivotal role in both hiring and retention, significantly impacting an organisation’s overall success. A strong, positive culture attracts top talent by creating a compelling and authentic narrative about what it’s like to work at the company. During the recruitment process, candidates often assess whether the company’s ethos, mission, and work environment align with their personal and professional aspirations and values. A well-defined culture helps differentiate the organisation in a competitive job market, making it more attractive to prospective employees who are all seeking more than just a salary.


Connection & Retention

Once on-boarded, a supportive work environment that prioritises well-being, professional growth, and recognition is essential for retaining staff. In today’s dynamic job market, companies that hire and retain with heart will not only build a loyal and motivated workforce but also achieve sustained success and growth. When employees feel a genuine connection with their direct line manager and the broader organisation, it fosters a sense of belonging and engagement. This connection is a critical factor in creating a supportive work environment where individuals feel valued and understood and it’s one of the primary reasons they stay with an organisation.


Employee Detachment & Exit Interviews

Employees often distrust exit interviews primarily because they perceive that nothing substantial is done with the feedback provided. Many employees believe that their comments and concerns are disregarded or not taken seriously, leading to a sense of futility. This perception is reinforced when employees see no visible changes or improvements in the workplace based on the feedback from previous exit interviews. Our third-party exit interview service offers an objective and confidential approach to understanding employee departures. By engaging an impartial service, organisations can gain honest and comprehensive insights into the reasons behind employee turnover. Our experienced interviewers conduct thorough, unbiased exit interviews, ensuring departing employees feel comfortable sharing their true feedback. This service helps identify trends, uncover underlying issues, and provide actionable recommendations for improving retention and workplace culture. Utilising our exit interview service demonstrates your commitment to continuous improvement and employee satisfaction, ultimately enhancing your organisation’s ability to retain top talent and foster a positive work environment.

Get in touch to discuss how PPD Search can enhance your hiring and retention strategies.

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Interview Success Service for Individuals

Land Your Dream Job with Confidence

This service is designed to transform the interview experience from daunting to empowering, ensuring you shine brightly and confidently in every interview. Put your best foot forward and give yourself the best possible chance of success.

Service Overview

  • Comprehensive coaching for job candidates.
  • Mastering interview techniques.
  • Enhancing confidence and presentation skills.
  • Fun, friendly, yet professional approach.

Interview Preparation

  • Detailed mock interview sessions.
  • Personalised feedback and improvement strategies.
  • Techniques for answering common and tricky questions.
  • Developing a compelling personal story.

First Impressions Matter

  • Guidance on professional attire.
  • Tips for punctuality and managing pre-interview nerves.
  • Importance of body language and eye contact.
  • Techniques to exude confidence and calmness.

Research and Customisation

  • Tailored advice based on the specific job and company.
  • How to research the company and interviewer.
  • Customising responses to align with company values and culture.
  • Preparing insightful questions for the interviewer.

Communication Skills

  • Strategies for clear and concise communication.
  • Effective storytelling to highlight skills and experiences.
  • Practice sessions to improve verbal and non-verbal communication.
  • Overcoming filler words and nervous habits.

Building Rapport

  • Techniques for establishing a connection with the interviewer.
  • Importance of active listening and thoughtful responses.
  • Balancing professionalism with a friendly demeanor.
  • Leveraging small talk to ease into the interview.

Follow-Up

  • Crafting professional and memorable thank-you notes.
  • Timing and content of follow-up communications.
  • Leveraging follow-up to reinforce interest and qualifications.
  • Avoiding common follow-up mistakes.

Virtual Interview Skills

  • Tips for setting up a professional home interview space.
  • Managing technical issues and ensuring a smooth experience.
  • Engaging the interviewer through the screen.
  • Using virtual tools effectively during the interview.

Additional Support

  • Access to a library of resources and templates.
  • Ongoing support and Q&A sessions.
  • Networking tips and leveraging LinkedIn.
  • Stress management and staying positive throughout the job search.

Outcome Focused

  • Boosting interview success rates.
  • Building long-term skills for career advancement.
  • Creating a personalised roadmap to job offers.
  • Celebrating successes and learning from setbacks.

Get started with our Interview Success Service today!

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